Last updated October 14, 2026
Refund Policy
How cancellations and refunds work for Slidin subscriptions.
Free plan
Every account includes a free plan with 500 DMs every month. No payment details are needed, so there is nothing to refund if you stay on it.
14-day refund
If you are not satisfied with a paid plan, you can ask for a full refund within 14 days of your first payment for that plan. Email support@slidin.net from the address on your account and we will process it.
Renewals and cancellation
Subscriptions renew each month until you cancel. You can cancel at any time and keep access until the end of the period you have paid for. Renewal payments are not refunded after the 14-day window, but you will not be charged again once you cancel.
Exceptions
We may decline a refund where an account has been suspended for violating our Terms of Service or Meta platform rules, or where there is evidence of abuse of the refund process. Where the law of your country gives you stronger rights, those rights apply.
Payments
Payments are handled by our payment provider, Stripe. Approved refunds go back to the original payment method, usually within 5 to 10 business days.